Taking doubt out of the checkout process

By Eoin on 1 July 2009.

PNG learn-irish-gaelic [PNG]: http://www.learnirishgaelic.com/teachme/

Handing your hard-earned cash to to an online vendor can be hard to decide on, especially if it’s a small site you’re not familiar with. I’m always highly suspect of a site promising to ship something out to me.

So I was thinking about how to optimise the visitor’s process on LearnIrishGaelic.com where I sell some language learning software.

I’ve made a small change online. Instead of guessing when you’ll receive your order (“within 10 days”), I’ve added “Next dispatch date” and “Your order will be delivered by…” date to the shipping information.

Hopefully just another small bit of information that will help you decide to splash out on a learn-at-home Irish language product ;)

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