The Tasks That Run Bitesize

At Bitesize Irish Gaelic, the business is run with regularly-created tasks for team members.

A team member is leaving us, so we’re in the process of looking at what tasks are being performed. Here’s the actual list of tasks that run Bitesize:

BookkeeperIssue payslipsMonthly
BookkeeperAccounts payableMonthly
BookkeeperAccounts receivableMonthly
Sales and MarketingCreate podcast postsBi-weekly
Sales and MarketingCreate Facebook postDaily
Sales and MarketingFree trials help deskDaily
Sales and MarketingCleanup of member names on AweberMonthly
Sales and MarketingRemove old subscribers from AweberMonthly
Sales and MarketingFacebook Page auditMonthly
Sales and MarketingUdemo course promotionMonthly
Sales and MarketingSchedule blog and newsletterWeekly
EoinExport bank accounts and budgetingMonthly
EoinPay payslipsMonthly
EoinRecord podcastMonthly
EoinWrite blog postMonthly
EoinReview Help Scout converationsWeekly
EoinUpdate scoreboardWeekly
Sys AdminAddress Google Search consoleMonthly
Sys AdminUpdate serverMonthly
Sys AdminBackup database and sitesWeekly
Sys AdminUpdate WordPressWeekly
Customer SupportFacebook commentsDaily
Customer SupportHelp deskDaily
Customer SupportOpen registration for conversation practiceMonthly
Customer SupportPre-conversation sessionMonthly
Customer SupportReview and schedule conversation sessionsMonthly
Customer SupportRecord video for new memberOn-demand
Customer SupportContact member to interviewWeekly
Customer SupportInvite to Facebook groupWeekly
Podcast ProducerProduce podcast episodeBi-weekly
Language AssistantLanguage help deskDaily
Language AssistantFacebook Group checklistDaily
Language AssistantWrite ebomb blog postLanguage Assistant
Language AssistantCreate five quizzesWeekly
Language AssistantTag Help Scout conversations for blog postWeekly
Language AssistantRecord and produce how to say videoWeekly

Except for myself, I’ve removed the names of the people involved. The different people involved are in the roles of:

  • Bookkeeper
  • Systems administrator
  • Sales and Marketing manager
  • Manager (me)
  • Language Assistant
  • Podcast Producer

Peter Drucker, management legend, advised to do a tasks audit like this. You then ask:

  1. Does this task need to be done in the first place? (Get rid of it if not.)
  2. Do I need to be doing this task? (Can it be delegated?)
  3. What needs to be done and only I can do it?

It’s important to note that these are the regular tasks that keep the business going. They’re not the strategic tasks that grow the business through innovation. We have other goals on top of these regular tasks that we’re working on, and we meet once a week as a team to keep them moving.